
Frequently Asked Questions
Do I need an appointment?
When should I arrive for my appointment?
What if I am late for my appointment?
May I specifically request a male or female therapist?
Can a Natureworks team advise me on treatments?
How do I pay for my treatment?
Natureworks provides the space for private practitioners to conduct their practice. As the circumstances and needs of patients are often complicated and vary individually, we are unable to provide any specific advice, or accept any responsibility for the outcome of treatments and the manner in which they are carried out at our premises. Individual practitioners are solely responsible for their own patients.
Terms and Conditions
Natureworks therapist room hirers are responsible for:
• Where the room hire is for therapeutic purposes ensuring they are properly and
currently certified by their governing body and they are appropriately and currently
insured. Valid documents and certificates must be sent via email to the Natureworks
coordinator before hiring a room and resent on renewal.
• For managing their own diaries.
• Abiding by any current future Danceworks/Natureworks precautionary health
measures.
• Providing any PPE required by their governing body.
• For cleaning /sanitising the room between clients.
• Any linen used to be placed inside the linen baskets provided.
• A replacement linen fee will be required for any linen that is found to be soiled
excessively by oils, dye etc and cannot be cleaned by the laundry company.
• For collecting clients who are waiting for their appointment from the seating provided
on the first-floor landing/in Natureworks corridor. There will be a key-code lock on the
door adjacent to the Natureworks rooms to prevent general entry to the Natureworks and
office area. This code must not be shared.
• For informing their clients that they should only arrive shortly before their appointment
and that they must leave the building immediately after
• For leaving the room clean and tidy.
• For vacating the room immediately at the end of the booking. Please note there will be
15-minute gaps between bookings to allow staff to prepare the rooms for the next hirer.
Please ensure that there is no delay to staff entry.
• Abiding by the 48-hour cancellation policy via email.
No candles or incense are to be used in the Natureworks rooms.